Our Services


  • Web Search Evaluation »
  • Data Annotation & Analysis »
  • Virtual Call Center Outsourcing »
  • Virtual Administrative Support »
  • Online Audio Transcription »

Web Search Evaluation

Our Quality Evaluations and Search Engine Result Ranking provide test development and implementation where we test and collect data variables and verification. Our real-time data tools enable our clients the ability to view data performance results.

Quality Evaluations
  • Test development and implementation
  • Test and collect data variables and verification
  • Directed and undirected user testing

Search Engine Result Ranking
  • Query result ranking for relevancy in the local market
  • General search but also domain specific search

Data Annotation & Analysis

Our Data Annotation & Analysis allows clients to have real time measurement of data quality, initial data transformations, and query classification, e.g. for user intent. We provide characteristics of data sample, confirmation

Data Annotation
  • Sentiment tagging for text analytics
  • Query classification, e.g. for user intent
  • Part of speech tagging
Data Analysis
  • Measurement of data quality
  • Initial data transformations
  • Confirmation of implementation of the study to fulfill the intentions of the research design
  • Characteristics of data sample
  • Final stage of the initial data analysis
  • Analysis

Virtual Call Center Outsourcing

We work as your representative for business to your customers. We communicate and provide services in the way you see fit to customers through email communications, Instant Messaging Customer service communications, and phone calls, as our client directs.

  • Customer inquiry email communications and service support
  • Account research and customer feedback tools
  • Instant Messaging Online support for customer
  • Email support and technical online assistance
  • Notifications of customer notes and updates made on customer account
  • Wireless Notification requests of changes, additions, account alterations.

Business/Personal Itininerary set up and maintenance

We will work with you to organize your life. We gather your schedule, and structure it in a way that best suits your life. We record your updates to schedules, make changes, and present you with updated travel, business, and personal itineraries via email, via mobile communication, and/or via fax.

  • Travel Itinerary
  • Business meetings Itineraries
  • Personal Itineraries
  • Calendar review
  • Calendar updates and electronic notification of changes
  • Mobile notification of changes and updates
  • Email notifications of changes and updates
  • Virtual Concierge

Virtual Administrative Support

Our web based office support helps our customers organize their business on a consistent basis. Through the use of our tools, customers can be competitive in the front end of their business, and be reassured that the back end is being properly handled with the help of VSW.

Web-based Business Support

At VSW, our goal is to offer tools and resources that help our clientele grow and expand their business. That’s why we offer our web-based business support Solutions.

Business/Personal Itininerary set up and maintenance

We will work with you to organize your life. We gather your schedule, and structure it in a way that best suits your life. We record your updates to schedules, make changes, and present you with updated travel, business, and personal itineraries via email, via mobile communication, and/or via fax.

Electronic Document Conversion

We take your important paper documents, and convert them to computer files, so that you can cut down accumulation of paper unnecessary to keep. We will back up your data, and save it in a readable pdf, jpeg, file, so that your data is readily available, without taking up space.

  • Electronic Storage set up
  • Electronic Paper conversion
  • Wireless Delivery of documents
  • On Call Documentation Retrieval
  • Notification of changes via email or mobile

Electronic Document Filing

We offer virtual data recovery and backup tools, that will manipulate your data in a way that allows you to retrieve it at any time, in a virtual environment. We back up important data, and create a filing system that only you can have access to (request to us, and we send.. versus log on to site and retrieve yourself at any time) day or night.

  • Electronic Filing of data documents
  • Electronic Back up of data documents
  • Notification of new documents filed
  • Ongoing additions to document filing storage
  • Customized Documents Solutions
  • Data Entry Solutions
  • Document file type Conversion (gif, jpg,tif) Solutions
  • Document Alterations

Word Processing

We take data documents, and format especially for your business. We take scanned, emailed.. any type of readable document, and convert it into a new improved document, ready for presentation, or representation of your company.


Online Audio Transcription

Online Audio Transcription

We convert all audio, and web based communications Chats, Forums, WebMessages, Seminars, Webinars, into written format, convert them into transcripted documents of your choice. Our turn around is 24-48 hours from the time of request and approval of project.

  • Chat Transcriptions
  • Webinar Transcriptions
  • Focus Group Teleconference Transcriptions
  • Seminars, Workshop Transcription
  • Live Net Transcription
  • File conversion
  • Audio wireless delivery

We transcribe Legal, Corporate, Financial, and Medical.